Refund policy

Return and Refund Policy

At Joint Cure HerbsFluX, we are committed to ensuring your satisfaction. If for any reason you are not happy with your purchase, we offer a straightforward return and refund process.

Returns

• Returns are accepted within 30 days from the date of delivery.
• To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
• Contact our support team at 0331-0044330 before sending back the product to initiate the return process.

Refunds

• Once we receive the returned product and verify its condition, we will process your refund.
• Refunds will be issued using the same method you used to pay. For Cash on Delivery, we will coordinate a direct refund to your bank account.
• Please allow 5–7 business days for the refund to reflect in your account after processing.

Damaged or Incorrect Items

• If you receive a damaged or incorrect product, please contact us immediately at 0331-0044330.
• We will replace the product or provide a full refund at no additional cost.